Thank you for visiting the COUTÈLE website. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our website or services. By accessing or using our website, you agree to the practices described in this policy.

Information We Collect

We may gather the following types of information:

• Personal Information: Including your name, email address, shipping and billing addresses, phone number, and payment details.
• Non-Personal Information: Such as your IP address, browser type, operating system, device details, and website activity data.
• Cookies & Tracking: We use cookies and similar technologies to improve your browsing experience and analyze how our website is used.
• User-Generated Content: Such as photos, videos, reviews, survey responses, and comments you provide.

How We Use Your Information

The information we collect may be used to:

• Fulfill your orders and provide effective customer support.
• Enhance and personalize your browsing experience.
• Send you updates, promotions, and marketing materials (with the option to opt-out at any time).
• Analyze website performance and usage trends to improve our services.
• Comply with applicable laws, regulations, and legal requests.

Information Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: With trusted partners who assist us in operations, such as payment processors, shipping providers, or marketing agencies.
• Legal Obligations: To comply with legal requirements, protect our rights, and ensure the safety of our users and services.
• Business Transitions: In the event of a merger, acquisition, or business sale, your data may be transferred to the new entity.

Data Security

We implement measures to safeguard your personal information from unauthorized access, modification, or disclosure. However, please note that no online platform is entirely secure, and we cannot guarantee absolute protection.

Third-Party Links

Our website may link to external websites or services. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies before sharing any personal data.

Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect information from children. If we become aware of such data, we will delete it immediately.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy. Any significant changes will be communicated via updates on our website or direct notification. Continued use of our services after changes indicates your acceptance of the updated policy.

Contact Us

For any questions or concerns regarding this Privacy Policy, please reach out to us at hi@coutele.com.

By using our website or providing your personal information, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy.